Here you will find updates on how Royal Mail and DPD are currently doing regarding deliveries. Please check this page and if concerned that your order hasn't arrived yet please e-mail gemma@thomasequestrian.co.uk with your order number and we will get back to you ASAP with any information we have on the tracking of your order. 

UPDATE 21st December - Royal Mail are struggling with the amount of staff isolating due to Covid/illness and also the extra volume of mail going through the system (Lateral Flow Tests) - If your order was dispatched 17th/18th/20th/21st via Royal Mail then it is in the Royal Mail System but may take 1-3 days longer to get to you. I am checking tracking daily and in touch with Royal Mail and will update with more info daily. 

DPD are delivering Next day however we have been struggling with getting them to collect this week. Please allow 1-2 days dispatch time on heavier items that need to go DPD.